When to call

Call the NSW SES on 132 500 if you have experienced damage from storms, wind, hail or a fallen tree and if a tree branch is threatening your property or a person’s safety.

Do you live near the Hawkesbury-Nepean Valley River System?

The risk of flood is real in your area. Learn more

The Northern Rivers has flooded before. It will flood again!

Find out more about your local flood risk and actions you can take to prepare.

Behind the frontline is the first line

There are no small roles on this vital team. Everyone counts in the NSW SES. Volunteer today

What storm damage could cost you

Learn what you can do to prepare and stay safe.

PLAN AND PREPARE

Know Your Risk

If you live close to a creek, river, major storm water drain or in a low‐lying area, you may be at risk from floods.

How you might be warned about a storm

Severe Weather Warnings and Severe Thunderstorm Warnings are issued by the Bureau of Meteorology to alert communities to the threat of severe weather.

What's your plan?

Flood Awareness NSW

Find out your local flood risk here and what you can do to prepare.

What's your flood risk in the Hawkesbury-Nepean floodplain?

Find out how floods have affected your area and learn what you can do to prepare.

Emergency Plan

Download our free Home and Business Emergency Plan resources to help your household prepare for flood, storms and tsunami.

Planning for animals in emergencies

Emergencies can happen suddenly and planning ahead for your pets and animals will keep everyone safe.

🌐In your language

Click here for flood, storm, and tsunami resources in your language.

Learn more about tornadoes

It is important to be aware of the conditions that can cause tornadoes and know what to do to prepare, respond and recover.

Before a flood

There are 8 simple things you can do before a flood, If you live, work or visit a flood‐prone area there are 8 tips you can do NOW to prepare for floods.

Learn from our historic events with Local Flood Insights and Story Maps

The NSW State Emergency Service utilises interactive mapping tools such as Story Maps to effectively retell historic jurisdictional events as well as communicate Flood, Storm and Tsunami risk.

DURING BAD WEATHER

When to call

Click here to find out when and how to call NSW SES.

 

Get your emergency kit together

When a severe storm impacts your area, you may need to relocate quickly. Having an emergency kit allows you to grab and go.

Check road closures here

Live updates, traveler information and personalised alerts for NSW roads..

Electricity, gas and water safety information

Storms and floods can damage utility networks and impact the supply of essential services like electricity, water, natural gas, sewage, and telecommunications to homes and businesses.

What you can do during a storm

During a storm, there are simple things you can do to help protect your family...

What you can do during a flood

When a Flood Warning is issued, there are a few things you can do to protect your family and property...

Download the Emergency+ app

In an emergency, time and location accuracy are critical. Equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.

Learn more about your local risk

NSW SES provides local plans, resources and community advice based on your location.

RECOVERY

Recovery Centres

Dedicated community recovery centres provide face-to-face support for NSW residents affected by natural disasters.

Next steps toward recovery

In NSW, recovery following a disaster is managed by a range of organisations. The NSW SES has produced a recovery guide to help you take the next steps towards recovery from floods, storms and tsunami.

 

Returning to your property after a flood

There are little things you can do to manage some of the risks that remain when you return to an affected property following a flood.

Cleaning up after a flood

This page contains some useful tips and practical information to help households start the clean up after wind and water damage.

Simple things you can do after a storm

  • Keep listening to your local radio station for information, updates and advice
  • Check your house or property for damage...

Electricity and Gas Outages

If there’s an outage, your distributor can normally provide you with info on when power or gas should be back up and running.

 

Disaster Relief and Support

If you have been impacted by a natural disaster, you may be eligible for Disaster relief assistance and support from the NSW Government.

Need to make a claim?

Heavy rain, high winds and hail can cause major damage to your home, but it's damage that can often be prevented. Maintaining your property is your first line of defence.

NSW Council Links

Click here to view a list of all NSW councils websites for local council information.

Recover with Red Cross

Dealing with an emergency can be stressful and exhausting. Recovering from a disaster is a complex process that may take months, even years to overcome.

News

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Upcoming community events

Ballina CBD
Ballina Rotary Walk Against Domestic & Family Violence

Ballina Rotary Walk Against Domestic & Family Violence

Friday

29/11/24 12:15 to 29/11/24 14:30

Ballina Rotary Walk raising awareness and bringing an end to domestic and family violence.

Wyong SES Unit Levitt Street Wyong NSW
EPIC Womens Workshop

EPIC Womens Workshop

Saturday

30/11/24 9:00 to 30/11/24 13:00

Wyong SES Unit is holding a Womens workshop to introduce them to a variety of basic options for self maintenance of their homes prior to and after weather events.

Batemans Bay Library, Hanging Rock Place, Batemans Bay 2536
'Weathering the Storm' Presentation

'Weathering the Storm' Presentation

Monday

02/12/24 14:00 to 02/12/24 15:00

Make sure you visit the SES Presentation staffed by NSW SES volunteers from Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Casino CBD
Christmas Street Party

Christmas Street Party

Thursday

05/12/24 16:30 to 05/12/24 20:30

Make sure you visit the SES Display staffed by NSW SES volunteers from Casino Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Bunnings Kirrawee, 127 Bath Rd, Kirrawee
Bunnings Kirrawee Christmas Community Event

Bunnings Kirrawee Christmas Community Event

Thursday

05/12/24 17:00 to 05/12/24 20:00

The Heathcote NSW SES Unit will be at Bunnings Kirrawee's Christmas Community Event. Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters and view our interactive display. We will have a kids activity corner too.

Bunnings Tuggerah Corner Bryant Drive &, Wyong Rd, Tuggerah
Bunnings Tuggerah Christmas Event

Bunnings Tuggerah Christmas Event

Thursday

05/12/24 17:30 to 05/12/24 19:30

The Wyong NSW SES Unit will be at Bunnings Tuggerah Christmas Family Fun event. Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters and view our interactive display.

Kelly Close Macksville
Nambucca Valley Emergency Services Expo

Nambucca Valley Emergency Services Expo

Saturday

07/12/24 12:00 to 07/12/24 14:00

NSW SES Nambucca Valley Unit will be hosting a Emergency Services Expo its Kelly Close Headquarters on Saturday 7rth December from 12:00pm to 2:00pm. Come down and join us for a free BBQ and talk to your local emeregency service personnel about how to prepare for storms, floods and fires this summer.

80 Highview Avenue, San Remo NSW
Camp Breakaway Twilight Christmas Markets

Camp Breakaway Twilight Christmas Markets

Saturday

07/12/24 16:00 to 07/12/24 19:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Wyong Unit at the Camp Breakaway Twilight Christmas markets. Meet Paddy the Platypus and enjoy the atmosphere. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Yarramalong Public School 1560 Yarramalong Rd, Yarramalong NSW
Carers NSW Care2Prepare Team and the Yarramalong Artisan Markets

Carers NSW Care2Prepare Team and the Yarramalong Artisan Markets

Sunday

08/12/24 10:00 to 08/12/24 15:00

This event presents a wonderful opportunity to connect with your local emergency services and local community organisations while enjoying the the markets

Glenhaven Oval
Glenhaven Carols by Candlelight

Glenhaven Carols by Candlelight

Sunday

08/12/24 14:00 to 08/12/24 22:00

Make sure you visit the SES Display staffed by NSW SES volunteers from The Hills Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Cale Oval Narromine
Venetian Carnival

Venetian Carnival

Wednesday

11/12/24 17:00 to 11/12/24 22:00

The Narromine NSW SES Unit will be at the Narromine Christmas Venetian Carnival held at Cale Oval Narromine. Come and say hi to the Team.

Springwood Shopping Centre Carpark
Springwood Christmas Shopping Centre Evening

Springwood Christmas Shopping Centre Evening

Thursday

12/12/24 18:00 to 12/12/24 21:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Blue Mountains East Unit with a focus on being prepared for summer storms in the Blue Mountains.

John Wright Park Tuncurry 2428
Christmas

Christmas

Sunday

15/12/24 10:00 to 15/12/24 13:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Forster Pacific Palms Unit at John Wright Park. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods, along with little goodies and activities for the kids. Special guests including the Tuncurry...

Laurieton
Community Event NYE

Community Event NYE

Tuesday

31/12/24 13:00 to 31/12/24 23:00

This community event wll enhance the knowledge of our community to respond in floods

Dapto Library, Dapto Ribbonwood Centre, 93/109 Princes Hwy, Dapto NSW 2530
"Preparing For Disasters: What You Need To Know" - Dapto Library Talk

"Preparing For Disasters: What You Need To Know" - Dapto Library Talk

Saturday

18/01/25 10:30 to 18/01/25 11:30

Dapto Unit is giving a talk on "Preparing For Disasters: What You Need To Know" with residents to discuss how we can work together in preparing for future flood and storm events.

Sydney
Sydney Gay and Lesbian Mardi Gras Fair Day

Sydney Gay and Lesbian Mardi Gras Fair Day

Sunday

16/02/25 10:00 to 16/02/25 20:00

Make sure you visit the SES Display staffed by NSW SES volunteers from City of Sydney Unit and NSW SES Pride.

Wagga Wagga
Wagga Wagga Mardi Gras

Wagga Wagga Mardi Gras

Saturday

05/04/25 15:00 to 05/04/25 19:00

NSW SES will be proudly participating once again in the 2025 Wagga Wagga Mardi Gras!

Tocal College, Tocal
Tocal Field Days

Tocal Field Days

Friday

02/05/25 8:00 to 04/05/25 16:00

Make sure you visit the SES Display staffed by NSW SES volunteers from the Central Hunter cluster Units. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

See all events